Return Policy

We want you to be completely satisfied with your purchases from Groven. If for any reason you are not satisfied, we offer a hassle-free return policy.

Items eligible for return must be unused, unopened, and in their original packaging within 2 days of purchase. Perishable goods, opened items, and products damaged due to misuse are not eligible for return.

To initiate a return, please contact our customer service team within the specified time frame with your order details and reason for return. Once approved, we will provide instructions for returning the item(s). Customers are responsible for return shipping costs.

Upon receiving the returned item(s) and verifying their condition, we will process your refund to the original payment method. Please allow 2 days for the refund to reflect in your account.

Certain exceptions may apply, such as promotional items or perishable goods with quality concerns. Restocking fees or shipping charges may be applicable for returns on dispatched orders.

For any queries or assistance regarding returns, feel free to contact our customer service team. Thank you for choosing Groven.